Conversational Composure – Emotions in Check-Cancelled
Learn to navigate difficult conversations with more clarity and composure. Improve your communication style and skills. Communicating when emotions are high isn’t second nature. This class gives you specific tools to use when getting your point across. You’ll learn three strategies to keep emotions in check when engaging in a conversation. You’ll come away with a greater understanding of the process, dynamics and outcomes of a conversation where emotions may [...]



